Respect for your basic rights as a patient is important to CIS.

As a CIS patient, you have the right to:

• Considerate, respectful care with recognition of your personal dignity
• Participate in your care by asking questions and gaining information regarding your problems, diagnoses, condition, treatment, and alternatives to care
• Information about your health condition, diagnostic testing planned and treatment options
• Make decisions regarding your care
• Seek a second opinion
• Privacy and confidentiality of your protected health information (except under specialcircumstances allowed by law, such as emergencies)
• Respectfully communicate concerns or complaints regarding your care
• Research treatment information for which you may qualify

As a CIS patient you have the responsibility to:

• Provide, to the best of your knowledge, accurate and complete information about present problems or complaints, past illnesses, treatments and/or surgeries, hospitalizations, medication and other matters relating to your health to facilitate proper evaluation and treatment
• Ask questions to gain an understanding of your condition or problem
• Communicate any problems or concerns to your physician/provider
• Follow the recommendations or treatment plan made by your physician/provider and avoid unhealthy practices
• Keep all appointments. When unable to do so, call to notify us in order to allow another patient to be seen. Please reschedule all missed appointments as soon as possible.
• Show respect and be considerate of the rights of other patients and their family members
• Show respect to the health care staff and physicians/providers
• Assure that your financial obligations of your healthcare are paid as promptly as possible