Thank you for treating our team members with courtesy and respect.
CIS fosters a safe, kind and secure environment for our patients, visitors and team members. We hold ourselves to these Standards of Behavior, and we kindly ask for your courtesy and respect in doing the same.
Together, we can keep our clinics comfortable for everyone who steps through our doors.
WE ASK THAT YOU:
Show courtesy and respect
Be appropriate in language, tone and interactions
Abide by public health rules
Be an active participate in your plan of care
PLEASE REFRAIN FROM:
Discriminatory language
Rude, threatening or demeaning language or tone
Profanity
Verbal harassment
Patients
Team Members
Visitors
We believe that a positive and welcoming environment supports our mission to provide the highest-quality cardiovascular care available for our patients, their families and our community.
Patient Standards of Behavior
I will refrain from actions or language that may be perceived to be discriminatory in nature as it relates to race, gender, national origin, or physical appearance.
I will refrain from rude, threatening, or demeaning comments or behavior towards my care team or fellow patient.
I will demonstrate courtesy and appropriateness towards my care team AND fellow patients while in a CIS facility.
I will be appropriate in my language, tone, and interactions with my care team and fellow patients while in a CIS facility.
I will abide by request related to public health and safety for example; not smoking, wearing a mask, being forthright in answering questions related to my health
I will refrain from using profanity in any CIS area during my visit.
I will be an active participant in my plan of care and be respectful of the request of my care team.
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